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Pultorak, David
Agile Service Management
LinkedIn , 2021 - 01:30:28

Service management is the mental model behind ITSM tools like ServiceNow, Nexthink, and HappySignals, as well as the roles, workflows, and information that help you support and deliver the products...
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Pultorak, David
Critical Communications for IT
LinkedIn , 2021 - 01:03:57

When an IT incident affects your organization, what you say, when you say it, and how you communicate it is crucial to protecting both your organization's reputation and its long-term operations. F...
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Pultorak, David
Décourvrir ITIL_
LinkedIn , 2021 - 01:19:36

Apprenez les bases des deux versions actuelles de l'approche la plus prisée au monde en matière de gestion des services informatiques : ITIL_ V3 et ITIL_ 4. Découvrez ce qu'est la méthode ITIL_ et ...
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Pultorak, David
ITIL_ en pratique : Appliquer les concepts d'ITIL_ 4 Foundation
LinkedIn , 2021 - 01:34:28

La série ITIL_ en pratique a pour objectif d'aider les professionnels titulaires de la certification ITIL« Foundation appliquer les concepts qu'ils ont appris. Elle offre une approche innovante, a...
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Pultorak, David
Learning Lean IT
LinkedIn , 2019 - 00:49:41.00

How capable are you, your team, and your organization of responding quickly and efficiently, with quality and continuous improvement, to demands placed on you at high velocity? Lean IT provides a c...
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Pultorak, David
Putting ITIL_ Into Practice: Applying ITIL_ 4 Foundation Concepts
LinkedIn , 2019 - 01:34:44.00

The Putting ITIL_ Into Practice series is designed to help ITIL_ Foundation-certified professionals apply the concepts they have learned. It offers a fresh, agile, and directly applicable approach ...
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Pultorak, David
Putting ITIL_ Into Practice: Applying ITIL_ Foundation Concepts
LinkedIn , 2018 - 02:12:47.00

The Putting ITIL_ Into Practice series is designed to help ITIL Foundation-certified professionals apply the concepts they have learned. It offers a fresh, agile, and directly applicable approach t...
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Pultorak, David
Putting ITIL_ into Practice: DevOps for ITIL_ Practitioners
LinkedIn , 2018 - 01:50:09.00

This installment of the Putting ITIL_ into Practice series helps ITIL_ Foundation certified professionals get a practical start at applying DevOps concepts within their ITIL_-driven enterprise IT o...
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